Privacy Policy

Last updated: October 19, 2026

This notice describes how the Nel Blu Behavioral Services Inc. website (“the website”) handles information. It applies to this website only. It is not a HIPAA Notice of Privacy Practices.

Information you send us

The website has a general contact form. If you use it, we receive the information you type into it: your name, email address, optional phone number, the topic of your inquiry, how and when you would like us to contact you, and your message.

We use this information to respond to your inquiry about services, admissions, or careers.

You can also contact us directly by phone at (786) 689-4578 or by email at contact@nelblubehavioralservices.com.

Please do not send health information

The contact form is for general inquiries only. Please do not include diagnoses, medical records, insurance IDs, or other sensitive health information in the form or in your message. The information needed for admissions and benefits verification is collected during intake, not through this website form.

How form submissions are processed

The website is hosted on Cloudflare. Contact form submissions are sent to Web3Forms, a form-processing service, which delivers them to our team by email and may store them as part of providing that service. The privacy practices of Web3Forms and Cloudflare apply to their handling of this data.

Cookies, analytics, and third parties

• The website does not use advertising cookies or advertising trackers.
• The website uses Google Analytics 4, a web analytics service provided by Google, to understand in aggregate how visitors use the site (for example, which pages are viewed, approximate location, device and browser type, and how visitors arrived). Google Analytics sets cookies and receives your IP address and page-view information. We do not use it for advertising, and we have turned off Google signals and ad personalization. We do not send form contents, names, emails, or health information to Google Analytics. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser settings. See how Google uses data from sites that use its services.
• Fonts and images are served from the website itself, not from third-party font or image providers.
• Like most websites, the hosting provider may keep standard server logs, such as IP addresses and page requests, for security and operations.

Children's information

The website is intended for parents, caregivers, and professionals. Please do not submit personal information about a child through the contact form.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last revised.

Questions

If you have questions about this notice, please contact us.